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Harrison Pratt
VIP Member
Posts: 335
Joined: 5 Nov 2000 0:01

How to correct failed online order for VIP CE?

Unread post by Harrison Pratt »

Yesterday I tried twice to order VIP 7.5 CE and received an error message: I replaced transaction ID with
XXXXXXXX:

Error: Session timeout has been expired. Number for the transaction XXXXXXXX. Please contact PDC.

I have emailed sales@visual-prolog.com, but have yet to get a response. My VISA has been billed twice but I have no product!

Help!
User avatar
Thomas Linder Puls
VIP Member
Posts: 1194
Joined: 28 Feb 2000 0:01

Unread post by Thomas Linder Puls »

Hi, Harrison. We look at the problems (as you already know).
Regards Thomas Linder Puls
PDC
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